Takeaways:
- Master Assertive Expression
- Effective Negotiation Skills
- Conflict Resolution Techniques
- Enhance Listening Abilities
- Non-Verbal Communication Mastery
- Professional Boundary Setting
About
Unlock the power of effective communication with our Assertive Business Communication course. This program is designed for professionals who wish to enhance their ability to communicate confidently and clearly in the business world. You’ll explore the nuances of assertive communication, learning how to express your ideas, needs, and boundaries respectfully and effectively. Through role-plays, case studies, and interactive sessions, participants will practice techniques for negotiation, conflict resolution, and persuasion, all while maintaining professionalism and respect.
This course not only focuses on verbal and non-verbal communication skills but also on listening actively to foster mutual understanding in workplace interactions.
Course Curriculum:
Fundamentals of Communication
Styles of Communication Interactive Element
Real-Time Polling
Assertive Language and Techniques
Non-Verbal Cues
Video Analysis
Building Assertiveness in Workplace
Effective Refusal
Scenario Analysis
Role-Playing
Role Plays and Scenarios
Feedback Techniques
Extended Role Plays
Peer Feedback
Group Activity: Assertive Communication Project
Group Challenge
Group Critique
Theoretical Focus
Părerea cursanților:
Despre instructor:
NUME PRENUME
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